OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
144 ratings and 88 comments received in the last 90 days.
06 September 2024
The whole experience was faultless
05 September 2024
Professional service
03 August 2024
The salesman Tom Sutton was extremely adept at explaining the new system.
29 July 2024
Nice clean professional staff and showroom
15 July 2024
fast, efficient and friendly
09 July 2024
Cannot fault Thomas he was excellent
07 July 2024
Good experience with regular updates on progress
03 July 2024
Brilliant 5* service from Thomas from start to finish everything was perfect. The unveiling of my new car was amazing.loved it such a great touch! Thanks again
03 July 2024
Dealership not at fault but collection was delayed by 24 hours with only about 30 minutes notice 'Stop' placed on delivery due to missing safety label Not the only 'curveball' but recovered very well from an issue or two.
15 September 2024
Helpful, responsive, knowledgeable. I felt very well looked after.
15 September 2024
My service and MOT were carried out in an efficient and timely manner.
14 September 2024
Faultless
12 September 2024
Nicole is fantastic always so kind and friendly with us ensuring our visit is smooth and enjoyable
12 September 2024
Great customer service and communication
12 September 2024
Team in the garage are brilliant. Sadly wouldn't say generally the head office call centre team are as good.
12 September 2024
Nicola was very professional in her job, communication skills are very clear, helped me load up the mini app which at 70 years old was a great help.
11 September 2024
Great team they always aim to please, they are very efficient, friendly and will put themselves out to help
10 September 2024
Excellent reception and service team timely and quality service
10 September 2024
Very helpful staff.
09 September 2024
Could not fault it